Free Shipping And Free Returns

Payment Policy

Last updated: June 13, 2026

Accepted Payment Methods

We accept the following payment methods on this website. No other payment methods are accepted.

Payment methodDetails
VisaCredit cards and debit cards (with Visa logo)
MasterCardCredit cards and debit cards (with MasterCard logo)
PayPalYou will be redirected to the PayPal website to log in and complete payment

Payment methods we do NOT accept:

  • American Express (Amex)
  • Discover
  • JCB
  • Diners Club
  • Bank transfers (wire transfers, ACH, EFT)
  • Cash or personal checks
  • Money orders
  • Cryptocurrencies (Bitcoin, Ethereum, etc.)
  • Buy now, pay later services (Afterpay, Klarna, Affirm, etc.)
  • Gift cards (including Visa gift cards or store gift cards)
  • Any other method not explicitly listed under “Accepted Payment Methods”

Payment Security

All payments are processed through payment gateways that are certified as PCI-DSS (Payment Card Industry Data Security Standard) compliant. This means they meet the highest security standards for handling credit card information.

We use SSL (Secure Socket Layer) encryption for every page where you enter payment information. You can verify this by looking for a padlock icon in your browser‘s address bar.

We do not store your full credit card number on our servers. We only store the last four digits of your card and the card type (for example, “Visa ending in 1234”). Your full card number, expiration date, and CVV are sent directly to the payment processor and never touch our systems.

When Your Payment Is Charged

  • For credit and debit cards: Your card is authorized at the time you click the “Place Order” button. The authorization places a temporary hold on the funds. The actual charge (capture) occurs when your order is processed, usually within one to two business days. You will see a charge on your statement from our billing descriptor.
  • For PayPal: You will see the transaction in your PayPal activity immediately after you complete payment. PayPal deducts the funds from your PayPal balance or linked bank account at that moment.

Billing Descriptor

The charge on your credit card or bank statement will appear under a descriptor that identifies this transaction. If you do not recognize the descriptor, check your email for your order confirmation, then search your statement for the amount of the order.

Currency

All transactions on this website are processed in United States Dollars (USD). You cannot pay in any other currency.

If your credit card or PayPal account uses a different currency (such as Canadian Dollars or Euros), your bank or PayPal will convert the USD amount to your local currency using their own exchange rate. We have no control over exchange rates or currency conversion fees.

Foreign Transaction Fees

Your bank or credit card issuer may charge you a foreign transaction fee if your card was issued outside the United States. These fees are typically between one percent and three percent of the transaction amount. We do not charge these fees, and we cannot refund them. If you have questions about foreign transaction fees, contact your bank.

Taxes

Sales tax is calculated based on your shipping address and applicable tax laws. The tax amount, if any, will be displayed separately at checkout before you confirm your payment. The final total shown at checkout includes product subtotal, shipping (free), and taxes (if applicable).

Order Total – No Hidden Fees

The total amount you see on the checkout page is the final amount you will pay. We do not add:

  • Processing fees
  • Service fees
  • Handling fees
  • Convenience fees
  • Any other surcharge

What you see is what you pay.

Payment Declined – Reasons and Solutions

If your payment is declined, you will see an error message on the checkout page. Common reasons for declined payments include:

ReasonWhat you can do
Incorrect card number, expiration date, or CVVRe-enter your card details carefully
Insufficient funds available on the cardCheck your available balance
Bank fraud prevention blockCall your bank and authorize the transaction
Card expiredUse a different card or update your expiration date
Daily transaction limit exceededWait until the next day or contact your bank
PayPal account limitationLog in to PayPal to resolve any account issues

We cannot see why your bank declined the transaction. We only receive a generic “declined” response. You must contact your bank or card issuer directly for the specific reason.

Failed Payment – What Happens to Your Order

If payment fails at checkout, the order is not placed. No charge will appear on your statement. You may see a temporary “authorization hold” which will disappear within two to five business days, depending on your bank. You are welcome to try again with a different payment method or contact your bank to resolve the issue.

Refunds Under This Payment Policy

Refunds are governed by our Return and Refund Policy. All refunds are issued back to the original payment method used for the original purchase.

  • If you paid by credit card, the refund will go to the same credit card.
  • If you paid by debit card, the refund will go to the same debit card.
  • If you paid by PayPal, the refund will go to your PayPal account.

We cannot issue refunds to a different credit card, a different PayPal account, a bank account, or by cash or check.

Disputes and Chargebacks

If you do not recognize a charge from this website on your statement, please contact us before filing a dispute. Email info@stevemaddenn.vip with your full name and the date of the charge. We will research your order and provide you with transaction details.

If you file an unauthorized chargeback with your bank without contacting us first, and we can prove that the charge was legitimate (with your order confirmation and shipping records), we reserve the right to:

  • Provide evidence to your bank to reverse the chargeback
  • Block your account and email address from future purchases
  • Pursue collection of the amount owed

Invoices

If you need an invoice for your order (for example, for business expense reporting or tax purposes), email info@stevemaddenn.vip with “INVOICE REQUEST” in the subject line. Include your order number and the email address used for the order. We will send you a PDF invoice within two business days.

Contact for Payment Questions

For any question about payment methods, declined payments, or charges on your statement, email info@stevemaddenn.vip with “PAYMENT” in the subject line. Please include your order number if you have one.