Payment Policy
Last updated: June 08, 2026
Accepted Payment Methods
We accept the following forms of payment on this website:
Payment Method Notes
Visa Credit and debit cards accepted
MasterCard Credit and debit cards accepted
PayPal You will be redirected to PayPal to complete your transaction
We do not accept:
American Express (Amex)
Discover
JCB
Diners Club
Bank transfers
Cash or checks
Any cryptocurrency
Any other payment method not explicitly listed above
Payment Security
All payment transactions are processed through PCI-DSS compliant gateways.
We use SSL encryption (look for the padlock icon in your browser address bar).
We do not store your full credit card number, CVV, or PIN on our servers.
For PayPal transactions, we never see your PayPal password or financial details.
When You Are Charged
Credit/debit cards: Your card is authorized at the time of checkout. The charge will appear on your statement as [Your Billing Descriptor – e.g., ONLINE STORE * WINDSOR]
PayPal: You will see the transaction immediately in your PayPal activity.
Currency
All transactions are processed in United States Dollars (USD). If your credit card or PayPal account uses a different currency, your bank or PayPal will apply their own exchange rate. We are not responsible for any currency conversion fees or foreign transaction fees charged by your financial institution.
Order Total Displayed
The final price you see at checkout includes:
Product subtotal
Any applicable taxes (calculated based on your shipping address)
Shipping (free, $0.00)
There are no hidden fees, surcharges, or processing fees added at any stage.
Payment Declined – What to Do
If your payment is declined, you will see an error message at checkout. Possible reasons include:
Incorrect card number, expiration date, or CVV
Insufficient funds
Bank fraud prevention block
PayPal account limitation
Please contact your bank or card issuer directly. We cannot see why your bank declined the transaction.
Order Cancellation Due to Payment Issue
If a payment is declined, the order is not placed. No charge will appear. If you see a temporary “pending” charge that later disappears, this is an authorization hold and will be released by your bank within 2–5 business days.
Refunds Under This Payment Policy
Refunds are governed by our Return & Refund Policy. All refunds are issued back to the original payment method used at checkout. We cannot issue refunds to a different card, different PayPal account, or via cash/check.
Disputes and Chargebacks
If you do not recognize a charge, please contact us at info@stevemaddenn.vip before filing a dispute. We will gladly review your order and provide supporting documentation. Unnecessary chargebacks may result in your account being blocked from future purchases.
Invoices
If you require an invoice for your order (e.g., for business expense reporting), email us at info@stevemaddenn.vip with your order number. We will send a PDF invoice within 2 business days.
Contact for Payment Questions
info@stevemaddenn.vip – Use “PAYMENT” in the subject line.